Effective Date: 06 January 2025

​

Welcome to Guest Favourite Ltd (“we,” “our,” or “us”). By using our website or services, you agree to these Terms of Service.

​

1. Services Provided

We facilitate short-term property rentals through our platform. Properties are managed either by us or independent property owners.

​

2. Booking and Payment

• Full payment is required at the time of booking unless stated otherwise.

• Booking confirmations are sent via email.

• Refunds and cancellations are subject to our Cancellation Policy.

​

3. Guest Responsibilities

• Guests must provide accurate information during booking.

• Guests are responsible for maintaining the condition of the property and adhering to house rules.

• Illegal activities or disturbances are prohibited.

​

4. Liability

• We are not liable for any personal injury, loss, or damage to property during your stay unless caused by our negligence.

• Guests are responsible for their safety and belongings.

​

5. Cancellation and Refund Policy

• Cancellations made [insert timeframe, e.g., “14 days before check-in”] are eligible for a full refund.

• Cancellations made less than [insert timeframe] may incur a penalty or be non-refundable.

​

6. Property Damage

Guests are liable for any damage caused to the property during their stay. Damages will be assessed, and repair costs may be charged to the payment method on file.

​

7. Governing Law

These Terms are governed by the laws of England and Wales.

​

8. Changes to Terms

We may update these Terms from time to time. Continued use of our services indicates acceptance of the updated Terms.

​

8. Contact Us

For questions or concerns, contact us at:
Guest Favourite Ltd
Company Number: 16009123
Email: